Choose your label

The HAMELIN Group (HOLDHAM) (“HAMELIN”) welcomes you to its website, www.elbaprint.com (“the Website”).
In order to provide you with the best possible browsing experience, HAMELIN has drawn up these General Terms of Use (“GTU”) with information on the content of the Website and its use.
Access to and browsing on the Website or any part of the Website entails acceptance of the GTU. It is essential for you to fully understand the above and that, in the event that you disagree, you should immediately refrain from browsing.
The GTU are complemented by a Privacy Policy and a Cookies Policy, outlining the use made of Personal Data and Cookies and we invite you to read through them.

I. Legal Notices

Website publisher:

HOLDHAM Joint-Stock Company
SIREN code number 552 132 961, with a share capital of €2,800,000
With head office is located at 1, Rue du Campus, 14200 HEROUVILLE SAINT CLAIR, FRANCE
Tel:  +33 231 463 737
Publication Manager:  Christophe GIRARD,
Website Host: OVH, 2 rue Kellerman – 59100 ROUBAIX - FRANCE
Website Designer: Passerelle, 100 Boulevard Sébastopol, 75003 PARIS, FRANCE

 II. Introduction to the Website and its services

The website allows ELBA users to design, print and save personalised labels. The user can store his projects in order to reprint them during a subsequent visit.
The usage of Elba Print is free of charge.
You need to create an account to use Elba Print. Our name and a valid email address will be required.
For more information about the conditions related to the use of an email address please read the Privacy Policy concerning.

III. Liability

As a user, you acknowledge the risks inherent in browsing online, including the contamination of your computer equipment by potential viruses circulating on the internet. You also acknowledge that on no account may HAMELIN be held liable for any losses, malfunctions or other damage suffered to your computer equipment, software, network equipment, etc. resulting from the materialization of said risks.
HAMELIN endeavours to check and update the information contained on the Website as regularly as possible.
However, it cannot guarantee the completeness or accuracy of the information or the absence of modifications by third parties. Therefore, HAMELIN cannot be held liable for any direct or indirect damages caused by the use of information contained on the Website.
The Website may also contain hypertext links leading to other internet sites. HAMELIN does not control the accuracy or security of the above internet sites and, therefore, cannot be held liable for any damages resulting from the use of or access to the information on them or their contents.
HAMELIN invites you to check the information published on the Website and to report any potential errors or inaccuracies, particularly via the contact form.

IV. Intellectual Property

All the Website features are protected by intellectual property rights.

• The Website features
  The logos, texts, data compilations, graphic features, pictograms, images, photographs, videos, sounds, music, software, catalogues and brands (“the Contents”) displayed on the Website, as well as its general structure and presentation, are protected by the legislation on Intellectual Property.
  Any full or partial use, reproduction or imitation of any of these features other than within the framework of the licence of use outlined below and without HAMELIN’s prior, specific and express authorization constitutes a breach of the legislation on Intellectual Property and also constitutes piracy or the fraudulent extraction of data and, as such, exposes you to both civil and criminal prosecution.   
• Licence of Use
  HAMELIN grants you a licence for the non-commercial use, within the framework of the presentation of its products and related press releases, of the Contents available in the “Press Area” section of the Website (the “Licence”). The Licence is granted free of charge for any country in the world and for the duration of HAMELIN’s Intellectual Property rights. It may be revoked at any time.
  The Licensee undertakes to use the Contents in a responsible manner and not to infringe upon the rights, image or reputation of HAMELIN, its subsidiaries or any of its staff. In particular, it undertakes not to associate the Contents with those of a third party, to respect the completeness of the Contents and to indicate the existence of HAMELIN’s intellectual property rights by mentioning ©HAMELIN.
• Hypertext Links
  HAMELIN reserves the right to request the removal of any link to the Website which may damage the latter.
  Elba Print website contain hypertext links to other websites configurated with HOLDHAM agreement. However, since HOLDHAM is not able to check the content of the visited websites, it shall accept no liability in this regard.

V. User engagements

You agree that by using Elba Print you will (i) keep secret your username and password used to access Elba Print; (ii) notify HAMELIN immediately of any unauthorised use of your account or any security breaches; and/or (iii) take all reasonable measures to keep your data and backup copies of your data secure to avoid any loss.
You agree that by using Elba Print you will not (i) use Elba Print for any unlawful purposes; (ii) use Elba Print in any way that may interrupt, damage, impair or render the Elba Print Application and/or Website less efficient; (iii) transfer files that contain viruses, Trojans or other harmful programmes; (iv) access or attempt to access the accounts of other users or penetrate or attempt to penetrate Elba Print’s security measures; or (v) use Elba Print in such a way that adversely affects HAMELIN's name, reputation or goodwill.
HAMELIN reserves the right to suspend, restrict or terminate your access to Elba Print at any time without notice if it has reasonable grounds to believe you have breached any of the restrictions or obligations contained in these Terms. This shall not limit HAMELIN's right to take any other action against you that it considers appropriate to defend its rights or those of any person.

VI. Personal Data and Browsing Data

HAMELIN collects and processes the personal data of the users of the Website in accordance with the current legislation and its Privacy Policy.
The Website also uses different cookies; their use and the means of opposing them are outlined in the Cookies Policy.
We invite you to read through these two documents carefully.

VI. Miscellaneous

HAMELIN reserves the right to modify these GTU at any time.
These GTU are governed by French law. Any dispute arising from the application or interpretation of the GTU falls under the jurisdiction of the French courts.
Contact
For any additional information or any request concerning the GTU, you can get in touch with HAMELIN via the contact form on the Website Hamelinbrands.

HAMELIN (HOLDHAM) Group and its different subsidiaries (“HAMELIN”).
In the interests of transparency, HAMELIN has drawn up this privacy policy (“Privacy Policy”) for the users (“you”) of the Elba Print website (“Website”).
The Privacy Policy complements the Website’s General Terms of Use. It seeks to
1.  Outline HAMELIN’s undertakings regarding the protection of your data,
2.  Inform you of your rights and
3.  Provide details of the processing performed on your data

Concise Dictionary:

• Personal Data: information that directly or indirectly identifies a person, such as a name, a postal or email address, a photograph, a telephone number, a bank account number or any other data permitting the identification of a natural person;
• Data Controller: person or organization that determines the purposes and means of the processing of personal data;
• Processing: any operation, or series of operations, applied to personal data or sets of data, such as collection, conservation, use, structuring, etc.

I. HAMELIN’s Undertakings 

• What are HAMELIN’s undertakings with regard to data processing?
  HAMELIN undertakes to process your data lawfully, fairly and transparently and to update them as regularly as possible.
  To ensure that it abides by its different data protection obligations, HAMELIN has appointed a Data Protection Officer (“DPO”). The latter may be contacted at the following address: data.protection@hamelinbrands.zendesk.com.
• What are HAMELIN’s undertakings with regard to the conservation of your data?
  HAMELIN undertakes to retain your data solely for the time necessary to achieve the purposes of their processing.
• What are HAMELIN’s undertakings with regard to the security of your data?
  HAMELIN informs you that physical, electronic and administrative security measures have been put in place, including the use of extended firewalls and passwords to secure access to your personal data.
• What are HAMELIN’s undertakings with regard to the transfer of your data?
  Hamelin does not transfer your data outside the European Union. The website data are hosted in France.

II. Your Rights 

• What are your rights? 
  In accordance with the current legislation, you have the following rights:
  ‐ The right to ask the data controller for access to your personal data;
  ‐ The right to request the rectification or suppression of the latter;
  ‐ The right to withdraw your consent you might have given on processing your data;
  ‐ If appropriate, the right to oppose or ask for a limitation of the processing of your data;
  ‐ In certain circumstances, the portability rights of your data.
• How to exercise your rights
  You can exercise your rights by writing to the following address: corporate.privacy@hamelinbrands.zendesk.com

III. The Processing of your Data

• Who is responsible for processing your data?
  The data controller is HOLDHAM, whose head office is located at 1, Rue du Campus, 14200 HEROUVILLE SAINT CLAIR (“we”).
  The processing of your data is based on our legitimate interest in providing you with the best possible services and obtaining statistics on visits to our Website.
  In order to provide you with clear information on the processing of your data, we have drawn up the table below.

  What data do we read and collect?	Why do we process your data?	Base légale du traitement
  We read: ‐ Your browser’s language ‐ Your IP address	We process this data in order to: ‐ Improve your experience on the website ‐ Enable the website to work	Our legitimate interest: management and development of Elba Print
  We collect: – Your IP address and your browsing data. – The data provided by you on the contact form (i.e. your email address, your name and surname and your IP address).	We process this data in order to: – Obtain technical and audience-related statistics, – To reply to your requests, – To combat spam	Consent within the meaning of Directive 2002/58/EC and our legitimate interest within the meaning of the GDPR
  We collect: - Data you filled when opening the account: name and email address - Personnalisation files : CSV, typographies, images, texts - Configurated labels	We process this data so you can retrieve your projects and to reprint them during a subsequent visit	Execution of a contract we have concluded with you (Terms of Use)

• Who are your data assigned to?
  Your data are assigned to members of our staff authorized to process them by virtue of their duties, as well as to our service providers who require access to them in order to operate or improve the Website services.
  We ensure that the latter provide the guarantees necessary for the protection of your data.
  We do not use your data for any other purpose and we do not resell or hire out any data to external entities.
• Retention period
  We retain your personal data for the length of time your user account is active.
  In order to suppress definitively your personal data, you can ask a demand to data.protection@hamelinbrands.zendesk.com.

The www.elbaprint.com website (“the Website”) uses different cookies. In order to inform you of the use of these cookies and how to disable them, HAMELIN has drawn up this Cookies Policy. It complements   the General Terms of Use and the Privacy Policy.

• What are cookies and how do they work?

Cookies are small files placed or read on your device (computer, tablet, smartphone, etc.), e.g. when you visit a website or install a mobile application.
The registration of these cookies on your device and their reading are subject to your prior consent, with some exceptions (functional technical cookies without which the website would not work).
When you visit the Website for the first time, an information banner is displayed on the page you are visiting to inform you (i) of the existence of cookies and their purposes and (ii) that, by continuing your browsing, you accept the placement of cookies on your device by us and by third parties. This banner also gives you direct access to this cookie information notice, which offers you the option of accepting or rejecting the cookies, depending on their category.
In accordance with the recommendations of the CNIL, cookies have a useful lifespan limited to 13 months.

• What are the categories of cookies placed on the Website?

Different cookies are used on the website; they can be divided into the categories listed below:

• Functional technical cookies: these cookies are required for the proper functioning and use of the Website. They are used to provide you with an optimal browsing experience, ensuring fluidity in the display of your web pages and saving your identifiers and language preferences.
• Performance cookies: these cookies enable us to establish statistics relating to the frequency of use of the Website, determining, for example, the number of visits to the Website and the most and least visited pages, evaluating users’ browsing on the Website and identifying any potential malfunctions. Thus they enable us to constantly improve the Website.

These different categories of cookies may be issued by third-party companies (third-party cookies). For additional information on how they issue and use these third-party cookies, we refer you to their privacy policies (see below).

• How to Manage Cookies 

There are several options allowing you to accept or decline the installation of cookies on your device. However, it is important for you to know that if you block certain types of cookies, your browsing experience on the Website may be adversely affected. For example, if you block functional technical cookies, you may no longer have access to certain parts of the Website or certain services.
HAMELIN, in accordance with its undertakings with regard to personal data protection, informs you of the option of configuring the cookies in accordance with their categories.

• Cookie Management via your Internet Browser

The settings of your browser allow you, simply and free of charge, to choose whether to accept the registration of cookies on your device at any time:
- For Internet Explorer®: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
- For Safari®: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
- For Chrome®: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- For Firefox®: http://support.mozilla.org/fr/kb/
- For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
We hope we have provided you with all the information you require to understand what cookies are. 

• Case-by-case Cookie Management
  

  Categories of Cookies Used	Cookie Supplier	Name	Purpose	Configurable
  Functional Technical Cookies	Elba Print	Session cookie	Save user’s data to scroll from a page to another (conservation time = 1H)	NO
  Performance cookies	Google Analytics/Google tag Manager	Audience measurement cookie	Count the number of visitors/visits on the Site to evaluate the audience	YES